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Hibira Live Chat vs Crisp

Hibira Live Chat or Crisp: two workspace prices compared

Crisp and Hibira Live Chat both charge per workspace with seats included. The differences are in how much AI each plan includes, when single sign-on arrives, and which languages your agents can use.

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The short answer

  • A small team that wants AI replies and single sign-on from $29: Hibira Live Chat.
  • A team that wants more channels and many e-commerce integrations: Crisp.

Hibira Live Chat and Crisp side by side

Hibira Live ChatCrisp
How it's pricedOne monthly price per workspace, agents includedPer workspace, seats included
Lowest paid planStarter: $29/month with 3 agents and 1,000 conversationsMini: $45/month with 4 seats
5 agents, per month$47 (Starter plus 2 extra agents at $9)$95 (Essentials, 10 seats)
AI replies300 a month included from Starter; 1,000 more for $19Mini includes $5 of AI credit (about 90 automated conversations)
Single sign-onJWT from Starter ($29); OIDC and SAML on Business ($199)Not listed on the pricing page
Free planYes: 2 agents, 100 conversations a monthYes: 2 seats, 100 customer profiles

Figures for other products come from their official pricing pages, in US dollars before tax. Prices change, so check the vendor's page before you decide. Last checked . Crisp pricing page

When Crisp may suit you better

  • You want Shopify, WooCommerce, Adobe Commerce and PrestaShop integrations on the free plan.
  • You want sub-inboxes and an AI workflow builder on Essentials.
  • You want an omnichannel chatbot on the higher plans.

When Hibira Live Chat may suit you better

  • You want 300 AI replies a month on a $29 plan.
  • You need single sign-on for your agents on a small plan.
  • You want a year of history from Starter.

Questions

Which is cheaper for 3 agents?

Hibira Live Chat Starter is $29 a month for 3 agents. Crisp's free plan has 2 seats and Mini is $45 a month for 4 seats.

How do we switch from Crisp?

Replace the Crisp snippet on your site with our one-line widget code, add your common questions to the knowledge base, and invite your team. Your past Crisp conversations stay in Crisp, so export them there before you cancel.

How current are these prices?

We check every figure against the vendor's official pricing page and show the date under the table. We re-check at least every three months. If you spot a change, tell us and we will fix it.

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