Hibira Live Chat vs LiveChat
Hibira Live Chat or LiveChat: per workspace or per seat
Both are built for website chat. LiveChat prices each seat and adds AI resolutions by plan. Hibira Live Chat charges one monthly price for the workspace, with agents and AI replies included.
The short answer
- A small team that wants history kept for a year and AI replies included: Hibira Live Chat.
- A team that wants a mature product with a large marketplace and many integrations: LiveChat.
Hibira Live Chat and LiveChat side by side
| Hibira Live Chat | LiveChat | |
|---|---|---|
| How it's priced | One monthly price per workspace, agents included | Per seat |
| Lowest paid plan | Starter: $29/month with 3 agents and 1,000 conversations | Essential: $19 per seat/month billed yearly, $25 monthly; 60-day chat history |
| 5 agents, per month | $47 (Starter plus 2 extra agents at $9) | $95 billed yearly (5 × $19) |
| AI replies | 300 a month included from Starter; 1,000 more for $19 | 10 AI resolutions a month on Essential; 50 more for $49.50 |
| Single sign-on | JWT from Starter ($29); OIDC and SAML on Business ($199) | On Enterprise (custom quote) |
| Free plan | Yes: 2 agents, 100 conversations a month | No free plan; 14-day trial |
Figures for other products come from their official pricing pages, in US dollars before tax. Prices change, so check the vendor's page before you decide. Last checked . LiveChat pricing page
When LiveChat may suit you better
- You want a long-established product with a large integration marketplace.
- You need many live visitor tracking and proactive campaign options.
- You are fine paying per seat as the team grows.
When Hibira Live Chat may suit you better
- You want a year of chat history from the first paid plan.
- You need single sign-on without a custom Enterprise contract.
- You want hundreds of AI replies a month included in the price.
Questions
How long is chat history kept?
LiveChat's pricing page lists 60 days on Essential. Hibira Live Chat keeps 30 days on Free, 1 year on Starter, 2 years on Team and 3 years on Business.
How do we switch from LiveChat?
Replace the LiveChat snippet on your site with our one-line widget code, add your common questions to the knowledge base, and invite your team. Your past LiveChat conversations stay in LiveChat, so export them there before you cancel.
How current are these prices?
We check every figure against the vendor's official pricing page and show the date under the table. We re-check at least every three months. If you spot a change, tell us and we will fix it.
More comparisons
-
Hibira Live Chat vs Intercom
Intercom charges per seat and per AI outcome. Hibira Live Chat is one monthly price with agents and AI replies included.
Read the comparison -
Hibira Live Chat vs Zendesk
Zendesk is a full help desk priced per agent. Hibira Live Chat focuses on website chat at one price per workspace.
Read the comparison -
Hibira Live Chat vs Tidio
Tidio prices by billable conversations and sells its Lyro AI separately. Hibira Live Chat includes 1,000 conversations and AI replies from $29.
Read the comparison -
Hibira Live Chat vs Crisp
Crisp prices per workspace with seats included, like we do. The differences are AI allowance, single sign-on and languages.
Read the comparison -
Hibira Live Chat vs tawk.to
tawk.to is free, with paid add-ons for branding removal and AI. Hibira Live Chat bundles both into one plan with single sign-on.
Read the comparison -
Hibira Live Chat vs Chatwoot
Chatwoot is open source and its cloud plans are priced per agent. Hibira Live Chat is hosted for you at one price per workspace.
Read the comparison
All product names and trademarks belong to their owners. Hibira is not affiliated with or endorsed by any company named on this page.
Be first in line
Leave your email and we'll send your invite as soon as your spot opens.
Join the waitlist