Assign in one click
Take a chat yourself or give it to a teammate, so everyone knows who is answering.
Shared inbox
One inbox, so no visitor waits and nobody answers twice
Every conversation arrives live. Take a chat in one click, leave notes only your team can see, and see the page the visitor is on before you reply.
Plans Every plan, including Free (2 agents)
Works anywhere
Answer from your desk or your phone
The inbox runs in the browser, on a laptop or a phone. Conversations, notes and assignments update live for everyone on the team.
- Open, Mine, Unassigned, Closed and Low ratings
- Internal notes visitors never see
- Typing indicators and read receipts
- Translate messages and replies (paid plans)
Built for small support teams
Translation built in
Translate a visitor's message into your language, and your reply into theirs, in one click. Paid plans include 5,000 translations a month, separate from AI answers.
Visitor details
See the page the visitor came from, their language and, for signed-in visitors, a verified badge.
Agents included
2 agents on Free, 3 on Starter, 8 on Team and 20 on Business. Extra agents are $9 a month.
Questions
Do we pay per agent?
No. Agents are included in every plan, and you pay for the conversations visitors start. You can add agents for $9 a month each.
Can two agents answer the same chat by mistake?
Assigning a chat shows everyone who has it, and typing indicators show when a teammate is already replying.
Where do closed chats go?
Under Closed, kept for your plan's history period: 30 days on Free up to 3 years on Business.
Does translation use our AI answers?
No. Translation has its own monthly allowance: 5,000 on Starter, Team and Business. The Free plan does not include translation.
More features
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AI replies
Answers common questions in seconds from your own Q&A, and hands the chat to your team when it isn't sure.
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Knowledge base
Questions and answers plus longer articles. The AI answers only from what you put here.
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Ratings
Visitors score chats 1–5 and rate AI answers. A report shows what is working and what to fix.
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Single sign-on
Staff go from your own admin panel straight into the inbox. New agents are added on first sign-in.
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Chat widget
One script tag. A small button that loads the chat only when a visitor opens it, full screen on phones.
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Data and privacy
Find, export or delete a visitor's data, export your whole workspace, and keep a one-year activity log.
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Be first in line
Leave your email and we'll send your invite as soon as your spot opens.
Join the waitlist